Chris O’Dell (ChrisAnn)
2019: On Tour - Birmingham Tech Week
Software and Technology
You build it, you run it – Why developers should also be on-call
Development of a feature doesn’t stop at deployment, your involvement continues for the lifetime of the product. If you want great power to control the choice of tooling and approaches, then you accept the great responsibility of ensuring it works, and remains working, in Production.
In this talk I’ll explore the topic of Developers supporting their own features in Production. I’ll cover the benefits of this approach, including greater understanding of your product, its usage and performance, and how this data can be fed back to improve your product.
I’ll also talk about the downsides of being on-call, combined with the strategies from Ops teams on how to handle these. You’ll come away from this talk feeling empowered to own your own work.
Chris works at Monzo helping to build the future of banking. She has spent nearly fourteen years as a backend engineer, primarily with Microsoft technologies, but recently with Go on Monzo’s large microservices platform. She has led teams delivering highly available Web APIs, distributed systems and cloud based services. She has also led teams developing internal build and deployment tooling with the goal of improving the developer’s experience. Chris promotes practices such as Continuous Delivery, including TDD, version control, and Continuous Integration.