How to bring your personas to life without needing an exorcist…
Interactive workshop (no computer)
Are User Personas haunting you? Does your team have trouble using personas because as they seem too intangible? In practice unbelievably unrealistic: insubstantial, unhelpful and eventually ignored? Your project maybe haunted by ghost personas! Lost, walled up behind a stack of documentation, technically now just a whisper in your conscience, a glimpse of users in a corner of your eye…irrelevant…crying for usability where no one can hear them? Continue reading →
Running Killer Workshops without killing yourself – Darci D Dutcher, LexisNexis
Good workshops are invaluable to companies and teams while bad workshops can be demoralizing and a waste of time. The session will cover tips and tricks that can be used to make sure workshops are a good use of the attendee’s time.
UX and A3 Thinking: User First Problem Exploration – Cat Swetel, Tidal River & Mike Caponero
Has your team or organization ever delivered a fun, shiny solution, only to realize later it was a solution to a problem that doesn’t exist? A3 Thinking (pioneered by Toyota) is a method for problem exploration and validation that can mitigate the risk of delivering unneeded products and features by helping to identify, explore, and validate problems and solutions. Continue reading →
How to do effective research in an irrational world Kat Matfield The Round/Silicon Milkround
Agile research and discovery phases rely on observing and speaking to real users about their real behaviour. Just one problem, we can’t always trust what they say or what they do. This talk outlines the ways in which your users (and the rest of us) behave irrationally, and how to conduct research that gets you to the truth, regardless. Continue reading →
How can you help everybody in your team understand the customer, especially if you’re not sure yourself? Persona help, but traditional persona development sometimes doesn’t work well in agile contexts.
Benji Weber & Alex Wilson are software developers at Unruly. Alex is part of the product development team dealing with scaling and continuous development on a daily basis. Benji leads an extreme programming team who build primarily with Java. You can catch up with Alex and Benji on Twitter.Continue reading →